Terms and Conditions

Last updated: 23 July 2025

Welcome to Advice Innovation Hub. By accessing or using our website, platform, or services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use the platform.

1. About Us

Advice Innovation Hub is a suite of productivity tools designed for financial advisers and their teams. Our tools use AI to support strategy analysis, workflow management, and internal documentation, primarily for use within advice businesses operating in Australia.

The platform is operated by [Advice Innovation Hub Limited], a company registered in Hong Kong, serving users primarily in Australia.

2. No Financial Advice Provided

Advice Innovation Hub is not a provider of financial advice. We do not hold an Australian Financial Services (AFS) licence, and we do not issue, promote, or recommend financial products.

All outputs generated by the platform, including strategy suggestions, tax calculations, summaries, or other content, are for internal use by licensed financial advisers and their teams only, and are not intended to be presented directly to clients as financial advice.

You acknowledge that:

  • All AI-generated outputs are provided for analysis purposes only
  • They are intended to assist, not replace, human expertise
  • It is your responsibility to review, validate, and approve any content before using it in a professional or client-facing capacity
  • No content produced by the platform should be relied on as personal advice, factual information, or product recommendation

3. Use of AI and Limitations

Our tools incorporate AI models and logic to assist with processing, summarising, or analysing information.

You acknowledge that:

  • AI models may produce incorrect, incomplete, or outdated information
  • AI outputs are influenced by the quality and accuracy of the data provided
  • You are responsible for checking all outputs for errors, inconsistencies, or omissions before acting on them

Advice Innovation Hub makes no guarantee that AI-generated outputs will be accurate, reliable, complete, or suitable for any particular purpose.

4. User Responsibilities

You agree to:

  • Use the platform only for lawful purposes
  • Maintain the confidentiality of your login credentials
  • Ensure that any data you input is accurate and legally obtained
  • Use the platform solely within your professional capacity as a financial adviser or team member

You must not:

  • Share platform access with unauthorised users
  • Use outputs from the platform to mislead clients, regulators, or third parties
  • Rely solely on platform outputs in lieu of your own due diligence

5. Intellectual Property

All content, software, and intellectual property within the Advice Innovation Hub platform remains the exclusive property of [Advice Innovation Hub Limited], unless otherwise stated.

You are granted a limited, non-transferable, non-exclusive licence to use the platform for your own business use. You may not reverse-engineer, copy, resell, or redistribute platform content without written permission.

6. Data and Privacy

Use of the platform is also governed by our Privacy Policy. By using the platform, you consent to the collection and handling of your data in accordance with that policy.

7. Availability and Changes

We may update, suspend, or discontinue the platform (or parts of it) at any time without notice. We may also modify these terms from time to time. Continued use of the platform constitutes acceptance of any revised terms.

8. Limitation of Liability

To the fullest extent permitted by law, Advice Innovation Hub and its owners, employees, or affiliates are not liable for any direct, indirect, incidental, consequential, or special loss or damage arising from:

  • Use of or reliance on platform outputs
  • AI-generated errors or omissions
  • Failure to meet compliance, advice, or regulatory obligations
  • Business interruption, data loss, or reputational damage

You use the platform at your own risk and must apply professional judgment in all outputs and decisions made.

9. Termination

We reserve the right to suspend or terminate your access at our discretion, particularly in cases of misuse, unauthorised access, or breach of these terms.

10. Governing Law

These terms are governed by the laws of New South Wales, Australia, and any disputes will be subject to the jurisdiction of Australian courts, notwithstanding that our company is registered in Hong Kong.

11. Contact

For any questions or concerns, please contact:

Advice Innovation Hub

Email: hello@adviceinnovationhub.com